Last updated: 08. November 2024
Effective from: 01. November 2024
Hotalo Vietnamese Street Food, based in Saxony, Germany (Email: hotalo.neefepark@gmail.com), is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose the personal data you provide when using our website https://www.hotalo-neefepark.de (the "Service"). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this privacy policy. If you do not agree, please do not use the Service.
We reserve the right to update this privacy policy at any time. Changes will be published on the Service, and the updated policy will take effect 180 days after publication. Continued use of the Service after this period constitutes your acceptance of the updated policy. We recommend checking this page regularly for updates.
Information We Collect
We may collect and process the following personal data:
- First name
- Surname
- Email address
How We Use Your Information
The personal data we collect will be used for the following purposes:
- To send you updates and newsletters: We use your email address to keep you informed about our latest news, promotions, and other relevant information. You can unsubscribe from these communications at any time.
- To respond to your enquiries: When you contact us, we may use your data to respond to your questions or concerns.
If we wish to use your information for other purposes, we will obtain your consent and use your information only for the purpose for which consent was given, unless required by law.
How We Share Your Information
We do not share your personal data with third parties without your consent, except in the following limited cases:
- Analytics: We may share your data with third parties solely for analysis purposes and ensure that they use the information only for the specified purpose and do not retain it longer than necessary.
Additionally, we may disclose your personal data:
- To comply with applicable laws, regulations, court orders, or legal proceedings;
- To enforce our agreements, including this privacy policy;
- To respond to claims that your use of the Service infringes on the rights of others.
If our company is subject to a merger or acquisition, your information may be transferred as part of the business assets.
Data Retention
We retain your personal data for 90 days up to 2 years after your account is deactivated, or as long as necessary to fulfill the purposes for which it was collected, as described in this privacy policy. We may retain information for longer periods for legal, reporting, or fraud prevention purposes. Anonymised or aggregated data that cannot identify you may be stored indefinitely.
Your Rights
Depending on applicable laws, you may have the right to:
- Access, correction, or deletion of your personal data
- Restriction or objection to the processing of your data
- Request a copy of your personal data in a portable format
- Withdraw your previously given consent to data processing
- Submit a complaint to a supervisory authority
To exercise these rights, please contact us at: hotalo.neefepark@gmail.com. We will respond in accordance with applicable laws. Please note that you may not have access to certain services if you do not permit us to collect or process certain information.
Cookies and Tracking Technologies
This cookie policy explains what cookies are, how we use them, and how you can manage your cookie settings.
What are Cookies?
Cookies are small text files that are stored on your device to help websites function efficiently, enhance security, provide a better user experience, and track website performance.
How We Use Cookies
We use both first-party and third-party cookies. First-party cookies are essential for the functionality of the website and do not collect personally identifiable information. Third-party cookies help us understand website performance, secure our services, provide relevant advertising, and enhance your overall experience.
Manage Cookie Settings
You can change your cookie settings at any time by revisiting the cookie consent banner on our website. Most browsers also allow you to block or delete cookies. Visit your browser’s support documentation to learn how to manage cookies.
Security
We take the security of your information seriously and implement appropriate measures to protect it. However, no system can guarantee absolute security. The transmission of information to us is at your own risk.
Contact Information
If you have any questions or concerns regarding this privacy policy or the processing of your data, please contact our Data Protection Officer at: hotalo.neefepark@gmail.com. We will address your concerns in accordance with applicable laws.